Best Price Endowment > FAQs > What if the original policy document is lost?

If the original policy document has been lost, it does not necessarily affect the purchase of the policy. However, with the sole exception of Standard Life policies, it will be necessary to provide a replacement policy, NOT A COPY. If the original policy document is lost please contact us or the relevant life office who will advise you of the procedures to obtain a replacement policy document. If you are unsure about this, please call us. Click here for our contact details.

The following companies do not issue replacement policies; Guardian, Liverpool Victoria, Britannic (Pre 1986), Sun Life, Royal London, Refuge Assurance, United Friendly. Therefore, regrettably, if you have lost your original policy document the buyer cannot purchase policies issued by these companies.